| Q: HOW DO I ORDER ONLINE |
| A: Visit www.mrdabbs.com and enter your LOGIN, then choose your items on the ORDER page, then proceed to CHECKOUT. You will receive an email receipt after placing your order. |
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| Q: Do you offer online DISCOUNTS? |
| A: Yes, we offer the following volume discounts for ON TIME orders......
Shopping Cart total $45+, you get a $2.00 discount-------------
Shopping Cart total $65+, you get a $4.00 discount-------------
Shopping Cart total $95+, you get a $6.00 discount-------------
Shopping Cart total $135+, you get a $10.00 discount----------
And if you order from more than one LOGIN, we take an additional $3.00 off your total ------------
NO DISCOUNTS on LATE ORDERS. |
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| Q: Can I split portrait sheets between more than one LOGIN? |
| A: NO, portrait sheets cannot be split with another LOGIN? |
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| Q: How will my PORTRAIT order be delivered? |
| A: PORTRAIT orders received by the DEADLINE will be shipped to the school for FREE. You can always choose to have your order shipped to another address for $5.00. |
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| Q: What size and resolution are the images on the CD? |
| A: The JPEG CD images on your CD are 350ppi 2800x3500 pixels. They are the same images that we use to print your portraits. |
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| Q: WHEN WILL I RECEIVE MY DIGITAL CD IMAGES |
| A: After you order the PHOTO CD, we will send you an EMAIL and TXT message within 5 days with the LINK to download your digital CD images. Images will remain on our server for 6 months. |
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| Q: What is included in the CD? |
| A: CD includes all portrait images displayed for a single LOGIN. Plus, your CD includes a COPYRIGHT RELEASE. |
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| Q: Can I send my DIGITAL IMAGES to a retail vendor to make prints? |
| A: YES, you can send your DIGITAL IMAGES to any photo vendor, or you can make prints yourself from wallet size to 16x20. |
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| Q: Can I combine portraits from more than one LOGIN on the CD? |
| A: NO, we cannot combine portraits from more than one LOGIN on the CD, since each LOGIN has its own COPYRIGHT. |
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| Q: Can I buy the CD without buying portraits? |
| A: YES, you can purchase the PHOTO CD without purchasing additional portraits. |
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| Q: Is the child's NAME included on the PHOTO CALENDAR? |
| A: YES, the child's FIRST NAME is included for FREE on the PHOTO CALENDAR. |
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| Q: What months are included? |
| A: Jan 2018 - Dec 2018 |
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| Q: Can I mix more than one child's photo on the calendar? |
| A: No, all photos on the calendar must be of the same child. HOWEVER, siblings photographed together can be placed on the same calendar. |
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| Q: What if I miss the order deadline? |
| A: Place all late orders online, using the SAME LOGIN that you received on your original PROOF FORM. |
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| Q: Is there a late fee? |
| A: No, there is NO LATE FEE , but SHIPPING is $5.00 for any order received after the DEADLINE.
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| Q: How are late orders shipped? |
| A: LATE ORDERS are shipped to the address of your choice. |
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